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GPT-6 Astra Wiped 4%-5% Off Salesforce and ServiceNow in a Day. Is Wall Street Pricing a SaaS Extinction Event?
Salesforce, Inc. (NYSE:CRM) fell roughly 4% and ServiceNow, Inc. (NYSE:NOW) lost about 5% on September 8 as GPT-6 Astra revived fears that general AI agents will compete with specialist software. The selloff priced a real threat, but "extinction" ignores where these companies still control the work.
OpenAI launched Astra on September 3 with improvements in coding, research and computer use, explicitly designing it to operate software. If a general agent can complete tasks across applications, companies may need fewer expensive seats and less custom workflow code. Procurement teams can also compare an agent's outcome cost with each application's license price. That pressure reaches Salesforce's sales and service products and ServiceNow's IT and employee workflows.
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