Explore the latest developments concerning Betterment’s financial app.
Betterment’s financial app sends customers a $10,000 crypto scam message
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Betterment, a financial app, sent a sketchy-looking notification on Friday asking users to send $10,000 to Bitcoin and Ethereum crypto wallets and promising to “triple your crypto,” according to a thread on Reddit. The Betterment account says in an X thread that this was an “unauthorized message” that was sent via a “third-party system.”
Betterment suffers customer data breach and dissemination of fraud emails
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On January 9, 2026, digital investment platform Betterment suffered a security incident after a threat actor successfully used social engineering to gain unauthorized access to third-party systems the company relies on for marketing and operational communications.
The breach resulted in fraudulent crypto-related messages being sent to a subset of Betterment customers, impersonating the company.
The incident did not stem from a technical breach of Betterment’s core infrastructure. Instead, the attacker exploited human trust by impersonating legitimate identities, allowing them to infiltrate external platforms integrated into Betterment’s business workflows. According to the company, once inside, the individual crafted and distributed misleading crypto offers designed to appear as official Betterment promotions.
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Fintech firm Betterment confirms data breach after hackers send fake crypto scam notification to users
Automated investment platform Betterment has confirmed that hackers broke into some of its systems last week and accessed the personal information of an undisclosed number of its customers.
In an email sent on Monday, which TechCrunch has seen, Betterment said that hackers gained access to some company systems on January 9 by way of a social engineering attack, which involved “third-party platforms” that the company uses for marketing and operations.
The company said customer names, email and postal addresses, phone numbers, and dates of birth were compromised in the attack.
With this access, hackers were able to send a fraudulent notification to users, claiming to triple the value of their crypto by sending $10,000 to a wallet controlled by the attacker, as reported by The Verge.
For more detailed information, explore updates concerning Betterment’s financial app.
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